Sat Mar 25 2023
Privacy Policy
Less Than Zero ("we," "our," or "us") takes your privacy very seriously. We are committed to protecting your personal data. This Privacy Policy explains how we collect, use and disclose your personal information.
This Privacy Policy applies to our website, and its associated subdomains. By accessing or using this website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
What information do we collect and how?
We may collect the following information from you when fill out the contact form:
- Name
- Phone number
- E-mail address
- Company name
How long do we store your data?
We do not store your data for longer than is necessary to achieve the purpose for which the data was initially collected. Considering it is not possible to specify a period in advance, the period of retention is determined as follows:
- As long as necessary to keep in contact after using the contact form
How do we use the information we collect?
We only process your data for legitimate purposes, and it will always be processed according to the grounds for processing as listed in the European General Data Protection Regulation (GDPR). You have the right to, at any time, object against the processing of your data. Any of the information we collect from you may be used in one of the following ways:
- To reply to questions submitted through the contact form
- To improve our services
Do we share the information we collect with third parties?
Not unless necessary for the execution of our agreement with you or to comply with a legal obligation.
Is the information collected through our service secure?
We take precautions to protect the security of your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
Your consent
By submitting a question through the contact form, you consent to this Privacy Policy.
Cookies
We do not use "Cookies" to collect data.
Information about General Data Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why is this data collected, and how we maintain this data under protection from being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control the EU residents have, over their personal data.
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person's name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity. The Data Protection Principles include requirements such as:
- Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect.
- Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.
- Personal data should be held no longer than necessary to fulfil its purpose.
- People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it's simply the right thing to do. At Less Than Zero we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.
Individual Data Subject's Rights - Data Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. processes or stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve and remove personal data.
Filing a complaint
Despite our efforts to protect your privacy and to comply with the relevant legislation, it is possible that you may not agree with the way we process your data. In this case you are free to contact us to file a complaint.
Contact us
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We do not sell the Personal Information of our users. Don't hesitate to contact us if you have any questions.
- Via e-mail
- On our contact page
Amendments
We reserve the right to update this Privacy Policy at any time. The most recent version of this document will always be published on this website. The date of the last modification can be found at the top of this page.